Delivery - Standard (UK Destinations)
Postage & Packing is charged by the final weight of your combined purchases and our charges are generally considered very fair in our industry.
We aim to dispatch all orders within one to two days of the order being placed and payment cleared.
On checkout our system will give you various options for postage from lowest cost to highest. Combined order values of under £10 have most options available, orders above this value can only be sent with signed for services. Orders above £39 have postage automatically calculated for extra insurance cover. These policies are in place to protect both you the customer and us from loss of goods during transit.
Next Day delivery options are available on parcels upto 2 Kg, please choose your service during the checkout stage.
Delivery - Overseas
All overseas orders will be calculated for Air Mail Small Packet unless over an order value of £10. Orders greater than this value will be sent International Signed for.
Items must be returned within 7 days - please contact us immediately a problem is discovered, detailing the nature of the problem by email at firstname.lastname@example.org
Faulty and damaged items will be replaced and sent out by return on receipt and verification by us of the defective item.
Unwanted Goods must be unused and returned in original packaging within 7 days of delivery. Unwanted goods can be restocked after prior authorisation from us with credit given less the original shipping fee.
Your statutory rights are unaffected.